In many cases, the user interface to a program is the most important part for a commercial company: whether the programs works correctly or not seems to be secondary.

Linus Torvalds

Why worry about user interface

UI design and UX design (along with UI/UX design) are a few in-vogue terms in the recent times, largely due to increasing competition in the digital world. Startups and Brands & Retailers have been desperately looking for ways to edge out their competition by differentiating themselves. They have realized that in ever connected world a prospective user is highly impatient and if they are not able to engage them on their web property chances of their survival are nil. This is where Startups, Brands and retailers are getting hooked to find and adopt the best UI/UX design practices.

Several industry folks use these terms (UI design & UX design) interchangeably in general conversation (That is why it is incorrectly referred to as UI/UX design), however they connote to two completely different, yet compatible, concepts. Some say that they are the two sides of the same coin.

User Interface design (UI design):

UI or user interface is used in general parlance in place of GUI – graphical user interface in the field of information technology. It is the space where interactions between humans and computers occur. The goal of this interaction is to allow effective operation and control of the computers from the human end, whilst the computer simultaneously feeds back information that aids the users’ decision making process.

UI/UX design services by BrandLoom Consulting in India with offices in Pune, Gurgaon and Delhi

Generally, the goal of user interface design is to produce a user interface which makes it easy (self explanatory), efficient, and enjoyable (user friendly) to operate a computer in the way which produces the desired result. This generally means that the user needs to provide minimal input to achieve the desired output, and also that the machine minimizes undesired outputs to the human.

User Experience Design (UX design or UXD or UED)

User Experience Design (UX design or UXD or UED) is the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the interface. User experience (UX) design (UED or UXD) encompasses traditional human–computer interaction (HCI) design, and extends it by addressing all aspects of a product or service as perceived by users.

UI/UX design services in India

Source: UXDesign

Importance of UI/UX Design in winning a consumer

UI Design is nothing but User Interface design and is the part of the web interface (portal or mobile) that faces the user when he looks at the site, and the UX Design is nothing but User Experience and it relates to how the user feel when they look at the website aka the broad scope.

Both UI & UX are crucial to a interface and work closely together. UX Design practice is a more analytical and technical in nature, however UI Design subjective and creative in nature and is closer to graphic design.

The visual appeal of a UI on portal or mobile has a significant impact on users as its information Architecture doesn’t enable engagement on its own. At BrandLoom we employ user-centered design to produce impactful user experience (UX) through consistent and logical user interface (UI). Our UX design adds context to the behavior of the users and help them self-weave a story as a part of your brand’s unified Identity or positioning.

BrandLoom is a Top UI UX design agency in India, connect with us to know more. Here is BrandLoom Consulting DesignRush Profile.

Avinash Chandra
Author Avinash Chandra

Avinash Chandra is a seasoned Branding, Integrated & Digital Marketing Consultant with over 25 years of global experience driving profitable growth for over 100+ brands across India, the USA, Europe, Southeast Asia, and the Middle East. He is the Founder of BrandLoom Consulting, a digital-first brand consulting firm helping startups, SMEs, and large enterprises create customer-centric, profitable, and sustainable brands. Under his leadership, BrandLoom has empowered clients in diverse industries to achieve breakthrough performance through data-driven digital marketing strategies. Previously, Avinash held key marketing leadership roles with multinational giants like Philips, Bausch + Lomb, Hanes, Lycra, Coolmax, and Opple, where he managed P&Ls, marketing teams, and go-to-market strategies across India, South Asia, and Southeast Asia. An alumnus of MDI Gurgaon, Avinash blends a rare mix of strategic thinking, creative execution, and deep digital expertise. He is widely recognized for his ability to simplify complex marketing challenges, drive ROI, and build strong digital ecosystems for modern businesses. When he’s not consulting or mentoring young entrepreneurs, Avinash shares insights on branding, e-commerce, and digital growth to help businesses stay ahead in a rapidly evolving digital landscape. Expertise: Brand Strategy, Digital Marketing, Performance Marketing, B2B & B2C, SEO, Content Marketing, E-commerce Strategy Philosophy: “A brand isn’t built in boardrooms—it’s built in the minds of customers.”

    • 9 years ago

    A very clear and accurate explanation of the importance of UI/UX design with a attractive UX design diagram. If we talk about the UX which is considered as the most important element in a design now a days. Everything just depends on the proper implementation of it. So, the success of any design depends on it.

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