Choosing the right courier service is crucial for every E-commerce Business. The quality of your courier services determines the success of your company. Undoubtedly, India has become the newest E-commerce hotspot in recent years. E-commerce companies like Flipkart and Myntra are gaining recognition across the country. No wonder, the biggest E-commerce brand Amazon couldn’t resist opening its doors in India.

Ever wondered what potential reasons are leading to the overwhelming popularity of E-commerce? Is it just the products they offer? No, reliable and faster delivery is one of the major factors behind their success. What’s the point if that red gown doesn’t reach you on time, even if you bought it for a few bucks? Your birthday is a spoil! Isn’t it?

There’s no wonder that logistic companies in India have also seen a sudden rise in their numbers. After all, the demand for pick-up and delivery is increasing rapidly. Every E-shopping company is on the lookout for good delivery services. But with so many companies, it is hard to pick out a shipment company that offers the best courier services.

So, how to determine the ideal courier company for your e-commerce business? Read on to know more.

How to choose the best courier company in India?

There are many factors to consider when choosing a courier service company for your E-commerce business.

  1. Weight Limitations: Often the weight of your parcel may affect the courier company you choose. It can be either due to a lack of resources to pack or carry heavy items or extra costs for delivering heavier items. Hence, you should choose a courier company based on your shipment requirements. Say, if your products are usually heavy, a private delivery services provider can be your best bet. But if your products don’t weigh much, opting for a national post service with flat rates can be ideal.
  2. Shipping Costs: The shipping rates for outsourcing courier services can add up quickly. So, you should be able to work out your shipping cost against the value offered by your e-commerce business. Look for a courier company that offers the best shipping rates. Analyse if the shipping services & price it provides meet your business needs. But, remember that not every affordable delivery services company provides the best value.
  3. Locations Covered: It is always advisable to choose a courier company with nationwide coverage. Many courier companies have their regional offices in India. Choosing such a company, thus, will ensure that your parcels reach from origin to destination on time. Also, consider a company that offers hassle-free interstate deliveries. Hiring a local delivery company for domestic deliveries can be significant.
  4. Express Delivery: Customers these days are choosing next-day delivery services. They don’t mind paying an additional cost for such quick services. So, choose a company that offers express services with 100% on-time delivery guarantee.

Every shipping company these days claim to offer the best courier services. Thus, choosing the right one is a big hassle. But don’t worry! Experts at BrandLoom Consulting are here to help you find the cheap and best courier service in India.

List of Top 10 Courier Companies in India (Randomly Listed)

1 DTDC Courier Service: One of the Top 10 Courier Company in India

DTDC courier company or Desk to Desk Courier and Cargo has been into services since 1990. The most sought-after courier services company has made a mark in offering both domestic and international shipment services. DTDC is the largest Express Delivery network comprising over 5800 channel partners nationwide. The company has its headquarter in Bangalore.

Domestic Services it offers:

  • Express services for delivering documents and small packages.
  • Domestic cargo services for heavier packages.
  • Value-added services (VAS) including cash on delivery (COD), Freight-on-Delivery (FOD).
  • Intracity services with pick-and-drop services within a city. Delivery documents like bills, flyers, pamphlets, etc.

At present, DTDC has a network of about 10,000 cities (services pin-codes) across the country. The courier company has also expanded at an international level. It serves over 240 countries, including UK, USA, Canada, China, Australia, and Hong Kong.

DTDC Courier Charges in India

DTDC does not offer fixed price rates for its shipments. The shipping costs depend on several factors – weight, type of shipping, and location. For instance, to send a parcel from Delhi to Bangalore, you can choose from several shipping options each with different rates. These may include shipping by Air, by Surface, By Prime Time Plus, By COD, By FOD, By GEC, and by Plus.

Get more information on DTDC pricing here.

The company prides itself in embracing technology. From booking online to tracking consignments, it makes your e-commerce shipping convenient. With their online booking portal, you can schedule drop-offs and book for deliveries. You can also use their services through their mobile app.

Key Features:

  • International Delivery: Yes
  • Domestic Shipping: Yes
  • Delivery on Sundays: No
  • Online Tracking: Yes
  • Delivery Period: 1-2 days (local delivery); 3-7 days (nationwide)
  • Shipping Rates: Rs 150 for 1 Kilogram (minimum). Prices may vary based on the areas
  • dtdc international courier charges
  • dtdc courier charges in india per kg
  • DTDC courier service customer care number: 7305770577 (Source)

2 Blue Dart Courier Service

A premium express air and integrated transportation & distribution company in South Asia. The company offers its services to 35000 cities in India. Blue Dart also serves over 220 countries globally. As part of the DPDHL, it carries out air express, custom clearance, freight forwarding, and supply chain solutions. The company also has its warehouses in 85 locations in India.

Bluedart Courier Service: Domestic Services

  • Door-to-door couriers service (Dart Apex) within India. Deliver shipments weighing 10kgs and more.
  • A day-definite delivery service (Dart Plus) for delivering time-sensitive shipments.
  • Door-to-Door ground distribution service (Dart Surface line) for less time-sensitive shipments.
  • Other services include smart boxes and express pallets.

Blue Dart also deals in custom clearances, air express, supply chain solutions, and freight forwarding. Its reliability, superior brand experience and sustainability have got the company many awards. Also, the company is super active in supporting causes like GoHelp, GoGreen, and GoTeach as their social responsibility.

BlueDart Courier Charges

Shipment charges of Blue Dart vary according to the weight of the shipment in kilograms. You can get the price estimation for your shipment on their website.

Key Features: 

  • International shipping: Yes
  • Domestic shipping: Yes
  • Tracking: Yes
  • Delivery on Sundays: Yes (during festive seasons).
  • Shipping rates: Rs 75 for 500 grams (minimum)
  • Delivery period: 3 to 7 days
  • Blue Dart courier service contact number: 18602331234 (source)

3 India Post Courier Service

It is one of the longest-serving courier services in India. The India Post has over 1,55,531 post offices. This makes it the most widely distributed network, globally. It offers the cheapest delivery services in India. Hence, e-commerce businesses have no better partner than the India Post Service.

Delivery Services it Offers:

  • Letters and Book Packet.
  • Parcels
  • Business Post

India Post is another reliable partner for adding cash on delivery features on E-commerce portals. It also transfers the payment back to you on the same day after processing. Besides online tracking, you can also track your shipments via SMS delivery notifications.

India Post Courier Charges

India Postal Service charges rupees 15 for shipment up to 50 grams.

Key Features: 

  • International shipping: Yes
  • Domestic shipping: Yes
  • Delivery on Sundays: No
  • Tracking: Yes
  • Delivery period: 1-3 days (local); 1-4 days (interstate)

4 FedEx Courier Services

FedEx is an international leader in courier services. Established in 1973 in the US, it is also the world’s largest transportation corporation. It offers nearly 3.5 million shipments each business day. FedEx offers end-to-end logistics services, including domestic and international shipments. Known for its excellent delivery services, FedEx provides competitive deals. It has its reach in over 19000 postal codes in India.

Domestic services it offers:

  • Domestic air express services
  • Supply chain management
  • Domestic ground services
  • Warehousing.

FedEx’s courier services come with a money-back guarantee. You can also leverage the proof-of-delivery that it offers with every shipping invoice. It is an ideal pick for e-commerce businesses. However, the prices are a little high for shipping heavy packages.

FedEx Courier Charges India

Their shipping cost depends on region, weight, and fuel surcharges. You can calculate the charges applicable to your shipments here.

Key Features:

  • International shipping: Yes
  • Domestic shipping: Yes
  • Shipping rates: INR 135 (0.5KG)
  • Tracking: Yes
  • Delivery period: 1 – 9 days depending on air/ground service

5 DHL Courier Service

When it comes to international courier services, DHL is the shark in the sea. The company came into existence in 1969 in the US. At present, it is the world’s leading courier company serving over 220 countries globally. The company handles 15 million parcels every year. In India, DHL offers its domestic courier services through Blue Dart.

Domestic Services:

  • Door-to-door parcel services.
  • Logistics services for e-commerce companies.
  • Express services with guaranteed next-day delivery.

Key Features:

  • International shipping: Yes
  • Domestic shipping: Yes
  • Delivery Charges: Rs 75 for 500 grams
  • Tracking: Yes
  • Delivery Period: 3 to 5 business days.

6 TrackOn Courier Service

TrackOn came into existence in 2002 with just two offices in Delhi and Mumbai. But, it soon expanded its operations to nearly 5000 postal codes in the country. It offers express delivery services throughout India. Currently, the company handles over 2 lakh shipments every day.

Domestic Services it offers:

  • Guaranteed next-day delivery (prime track) across India for documents and parcels.
  • Express deliveries (express standard) through the air, rail and road.
  • Delivery solutions for heavy shipments (surface express cargo).
  • Express services for shipments weighing more than 100 kgs (air surface cargo).
  • Hassle-free reverse logistics services for corporates from their respective suppliers/sellers.

Trackon Courier Charges:

Depends on the product weight.

Key features: 

  • International shipping: No
  • Domestic shipping: Yes
  • Delivery on Sundays: No
  • Tracking: Yes
  • Delivery period: 1-3 days (local); 1-4 days (interstate)

7 Gati Courier Service

Gati is a pioneer in Express distribution and supply chain management. Established in 1989, it has a strong presence in the Asia Pacific region and SAARC countries. In India, it serves over 19000 pin codes serving 672 districts. The courier company is popular for offering customized supply chain solutions. It uses an integrated and IT-backed multi-modal network of air, rail, and road to offer its services.

Domestic Services:

  • Express services to cater to time-critical shipments.
  • Urgent delivery within 240-48 hours at competitive prices.
  • High-speed surface cargo services to deliver shipments ahead of time.
  • Cost-effective ecom express delivery services for shipments that have a time-definite delivery schedule.
  • Couriers services for smaller parcels weighing 5 kg to 20 kg at competitive prices.

Gati courier services are best suitable for businesses selling perishable goods. It allows you to make cash on delivery payments possible on your e-commerce website. Moreover, it excels in customer support services.

Gati Courier Charges

Depend on the weight of the parcel, distance covered, and the delivery type chosen.

Source: Gati Couriers

Key features: 

  • Domestic shipping: Yes
  • International shipping: No
  • Delivery on Sundays: No
  • Tracking: Yes
  • Delivery charges: Rs 600 per kg (express delivery).
  • Delivery period: 1-3 days (local)

8. Shree Tirupati Courier Services Private Limited

Tirupati courier services is one of the fastestgrowing courier services company in India. Established in 2003, the company offers its shipping services in 21 states and has a network of 1500 centres in the country. It also caters to major airline destinations in the world to offer International express shipping services.  

Domestic Services It Offers:

  • Door-to-Door services to deliver consignments of varied size. 
  • Same day express courier services on the day a customer lodge it. 
  • Guaranteed Overnight Delivery by 10.30 AM the following working day.

Shree Tirupati Courier Services provides pick-up and delivery (PUD) for consignments ranging from the minimal weight to up to 1000 kilograms. You will also get a proof-of-delivery for every delivery service you book. Logistic services are also a part of their service suite. 

Shipment Charges: Charges may vary based on the weight, location and service type. 

Key Features:

  • Domestic shipping: Yes
  • International shipping: No
  • Delivery on Sundays: No
  • Tracking: Yes
  • Delivery charges: Please add
  • Delivery period: 3-5 days 

9. Madhur Courier Services

Another best courier services company in India, Madhur Courier Services is based in Bhopal, Madhya Pradesh. The company came into the business in 1986 and has spread its wings in every corner of the country. Currently, it has its network in 6000 locations in India. Also, it carries out its services through 2460 channel partners nationally.   

Domestic Services it Offers:  

  • Door-to-Door couriers services
  • Corporate courier solutions
  • ODA (Outside-Delivery-Area) Services. 
  • Air and Surface Cargo. 

Key Features:

  • Domestic shipping: Yes
  • International shipping: Yes (Canada & Germany)
  • Delivery on Sundays: No
  • Delivery charges: Please add
  • Tracking: Yes
  • Delivery period: 2-6 days 

10. Professional Courier Services

The Professional Couriers is the biggest courier network in India. Incepted in 1987, Professional courier services has been into exceptional services for 32 years now. It has over 20 Regional Offices, 2485 Offices, and nearly 5000 Collection Centres all across the country. The company claims to offer its delivery services to over 25,000 destinations. 

Domestic Services it Offers:

  • Next-Day Express delivery of time-sensitive documents/non-documents.
  • Pick and Pack services including the insertion of documents in envelopes, labelling, processing and packing.
  • Air and Surface Cargo delivery within 24-48 hours.
  • Logistic solutions 
  • Same day service 
  • Red Alert Service for the high-level secure delivery of shipments.

Shipment Charges

Varies on factors such as destination, document type, shipment weight, and volumetric weight. You can use their Rate Finder to calculate the exact cost. 

Key Features:

  • Domestic shipping: Yes
  • International shipping: Yes 
  • Delivery on Sundays: No 
  • Delivery charges: Please add
  • Tracking: Yes
  • Delivery period: 24-48 hours  

Other Courier Services in India are:

  1. Shree Anjani Courier Services Pvt. Ltd.
  2. Shree Maruti Courier Services Pvt. Ltd.
  3. First Flight Courier Services
  4. Delhivery Courier
  5. Skyking Courier
  6. Shree Mahavir Courier Services
  7. Nandan Courier Services
  8. Express Courier Services

Conclusion

When it comes to e-commerce business, courier services are your best bet. The current era is experiencing an increase in internet fraud. Here, courier services help you to build trust with your customers. With reliable and fast courier services, your e-commerce business can attract more customers. Moreover, the convenience courier services offer positions you as a go-to business for people.

Frequently Asked Questions

  1. Which is the best courier service in India?

    It depends on your needs. Please evaluate all companies to identify which courier is the best of your business needs.

  2. What are the various courier services a shipping company offers?

    Most courier companies offer 5 common types of courier services:

    1. Standard courier service – It involves the transportation of parcels or goods to the destination. This is the cheapest of all courier services and is best suited for small and midsize businesses.
    2. Same-day express service – It is for those who want a last-minute or an urgent delivery. It is the most expensive of all courier services.
    3. Overnight Service – It is slightly more expensive than the standard delivery. It involves the delivery of the parcel within the next 24 hours.
    4. International courier services- It involves transferring the goods outside the country. The shipping price depends on the size of the package and speed required.
    5. Pallet Services – It involves the delivery of goods on pallets. The aim is to meet strict deadlines at a reasonable cost.

  3. What kind of items are not shipped by domestic courier services?

    Usually, dangerous items like drugs, flammable items, magnetic or radioactive materials, liquid or semi-liquid and gases, are not shipped by domestic courier services.

  4. What are the characteristics of a professional courier service company?

    A professional courier company will always ensure efficient and safe shipment of your consignments. They could also provide additional services like shipment tracking and 24*7 support.

  5. Which is the cheapest courier service in India?

    India Post is the cheapest courier service in India. It charges only INR 15 for shipment up to 15 gms.

  6. What are the standard domestic courier charges in India?

    Most of the courier services like India Post, DTDC, and FedEx offer charges anywhere between INR 30-90 per 500 gms.

  7. Does FedEx Courier Service in India work on Sundays?

    No, FedEx does not deliver on weekends, i.e., Saturday or Sunday.

  8. Which are the best international courier services in Delhi?

    DTDC, FedEx, DHL, and Bluedart are the best international delivery services in Delhi.

  9. What are the Blue Dart Courier Charges in India?

    The prices are entirely based on the weight and value of the parcel. It is nearly around INR 75 for 500 gms.

  10. What is the procedure for courier service tracking?

    These days, almost every shipment company offers ‘Track Consignment’ Option on their websites. All you need to do is enter your shipment number and you can see the status of your consignment. But if your shipment partner doesn’t offer online tracking, you can contact their helpdesk.

  11. Does DTDC offer International courier services?

    Yes! DTDC delivers international couriers in Kenya, Turkey, and Oman, SAARC nations, and China. Its international services cover delivery services for both documents & parcels. For more information, you can visit https://www.dtdc.in/international-services.asp.

Branding, Integrated & Digital Marketing Wizard and Founder of BrandLoom Consulting (A $1m startup). I help companies generate more revenue through digital marketing. I have successfully led Business and Marketing operations of several Large & Small; American, European, Chinese & Indian Brands and Startups. In totality, I have worked with over 100 Brands during my 21 years of professional career with a proven track record of Building Sustainable & Profitable Businesses.

4 Comments

  1. KRISHNAPRIYA C S Reply

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    1. Next day delivery
    2.Door Step Service
    3. Heavy lifting
    4. Inventory Assistance etc.
    We have a wide network of 27000+ pincodes and we deliver across 220+ countries. Domestic delivery takes 2-3 working days while international deliveries take 5-7 days.
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  2. I think this is an informative post and it is very useful and knowledgeable. therefore, I would like to thank you for the efforts you have made in writing this article.

  3. Great post I like the Madur Courier Services the most and also it is popular in our country.

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