Turning Heads & Driving Footfalls: Inside the Buzz-Worthy Launch of a Beauty Powerhouse

A premium beauty studio deserved a showstopping launch—and we delivered exactly that. From digital to doorstep, the buzz we built – it stopped Gurgaon in its tracks.

Discover the secrets behind the successful launch of a luxury makeup studio. Learn how BrandLoom's expert marketing strategies can elevate your business to new heights.

Launch of a Luxury Makeup Studio

A Dream Launch for a Luxury Retail Makeup & Hair Studio- A Comprehensive Marketing Case Study

Diya Sharma Bringing Bollywood Glamour to Gurgaon

About the Client

Diya Sharma is a beauty maven who has worked with the who’s who of the Indian glamour industry. So when she decided to start her own luxury makeup and hair studio in Gurgaon, it DESERVED attention—and needed to reach all the queens out there who wanted to look as good as they felt about themselves.

What the client Needed

Diya Sharma Makeup & Hair Studio wanted to make a splash about its debut. The grand launch needed to be announced to the world, and the client wanted to showcase the facilities and services they provided. This meant creating a space where their clients could learn about their offerings and make their appointments—and also ensuring that their studio had a steady flow of guests right from the launch.

Team BrandLoom got to work.

Strategy We Followed

To make Gurgaon folks aware that they now had a great salon to visit, this is what we did:

BrandLoom team conducting audience research and persona development for a beauty studio launch

Studying the Audience & Creating Detailed Personas

The key to any successful launch activity is understanding WHERE and HOW to interact with your audience. Our team created detailed consumer personas- which went beyond demographics. Our brand strategists profiled the target audience’s media consumption habits and singled out what platforms to use to make the launch successful.

Designing & Developing Responsive Website

For DS Makeup & Hair Studio, getting a website was a must. They needed a place to showcase their offerings effectively and accept bookings to serve their clients effectively. Our designers created a modern, sleek, responsive website ready to efficiently handle all the footfall and appointments.

Responsive website design and development for Diya Sharma Makeup & Hair Studio by BrandLoom
BrandLoom's social media experts curate engaging content to showcase DS Makeup & Hair Studio's launch and build a loyal online community.

Social Media Activation

To showcase the studio’s services effectively and build a lively community around the brand, it was essential to build the brand on social media. Our social media experts created a content calendar & posting schedule that showcased the launch activities effectively and captured the energy around it perfectly. Viewers could see firsthand the real-life transformations the salon team could bring about, and soon, the buzz started to build.

Building Visibility Online with Local SEO For Attracting Visitors

Brand strategy experts understood that for any local business to attract footfalls, it had to be visible to people looking for its services. However, while updating their Google My Business profile, we hit a major roadblock. Due to a glitch, Google was not able to accept their location. This essentially made their listing unviable- as a listing without an address was defeating the purpose of it.
However, our team did not give up. We kept following up on the same, and after many weeks of failed attempts and frustration- we finally got it up. This marked a significant milestone for the brand- as more people could now discover them when searching for makeup & hair services- and as a result, footfalls started increasing.

BrandLoom's team perseveres through a Google My Business listing issue to ensure DS Makeup & Hair Studio's online visibility and attract more customers.

Building Visibility Online with Local SEO For Attracting Visitors

brand strategy experts understood that for any local business to attract footfalls, it had to be visible to people looking for its services. However, while updating their Google My Business profile, we hit a major roadblock. Due to a glitch, Google was not able to accept their location. This essentially made their listing unviable- as a listing without an address was defeating the purpose of it.
However, our team did not give up. We kept following up on the same, and after many weeks of failed attempts and frustration- we finally got it up. This marked a significant milestone for the brand- as more people could now discover them when searching for makeup & hair services- and as a result, footfalls started increasing.

BrandLoom's team perseveres through a Google My Business listing issue to ensure DS Makeup & Hair Studio's online visibility and attract more customers.
BrandLoom's ORM team actively monitors and responds to customer reviews and queries, fostering positive relationships and enhancing the overall customer experience

Engaging with Clients to Enhance Post-Interaction Experience

Our ORM specialists closely monitored the reviews the client was receiving and promptly responded to all queries. This led to quick resolution of issues and made customers feel like they were being LISTENED TO. Client satisfaction increased, leading to repeat visits and better ratings for the studio.

Press Coverage In India’s Highest Circulating Daily

After looking at all the options for prospective clients to take notice of DS Makeup & Hair Studio, we zeroed in on getting a feature announcing the launch in Times of India’s page 5. Our PR outreach team inferred that a prominent spot on the city page of India’s largest circulating English newspaper is the best option for our client to be SEEN. With the target now clear, we wrote the perfect piece and accompanied it with attractive pictures – creating ripples and a long-lasting impression.

BrandLoom's PR team secures a prominent feature for DS Makeup & Hair Studio in the Times of India, amplifying the studio's visibility and generating buzz

Press Coverage In India’s Highest Circulating Daily

After looking at all the options for prospective clients to take notice of DS Makeup & Hair Studio, we zeroed in on getting a feature announcing the launch in Times of India’s page 5. Our PR outreach team inferred that a prominent spot on the city page of India’s largest circulating English newspaper is the best option for our client to be SEEN. With the target now clear, we wrote the perfect piece and accompanied it with attractive pictures – creating ripples and a long-lasting impression.

BrandLoom's PR team secures a prominent feature for DS Makeup & Hair Studio in the Times of India, amplifying the studio's visibility and generating buzz
BrandLoom's video production team creates captivating videos to showcase DS Makeup & Hair Studio's launch event and generate excitement on social media

Creating Video for Launch Activities & Post-launch Promotion

To create maximum impact during their launch, DS Makeup & Hair Studios needed a sleek, attention grabbing video for their experiential marketing activities. Our video editors created an immersive and attractive video that wowed viewers during the launch.
Consequently, we also created an engaging highlight reel that showcased the launch in a stunning way, and helped generate a lot of interest on social media.

Take A Sneak Peek

Exterior view of Diya Sharma Makeup & Hair Studio during its grand launch in Gurgaon
Team and guests at the launch event of Diya Sharma Makeup and Hair Studio
Exterior view of Diya Sharma Makeup and Hair Studio in Gurgaon during its grand launch, executed by BrandLoom
Ribbon cutting ceremony at the grand opening of Diya Sharma Makeup & Hair Studio
Interior view of Diya Sharma Makeup & Hair Studio showcasing luxury design and ambience

DS PR coverage

Times of India feature covering the launch of Diya Sharma Makeup and Hair Studio in Gurgaon as part of BrandLoom’s PR strategy

The Result

DS MakeUp & Hair Studio’s launch was a great success! The brand could engage audiences across all channels, and footfalls started growing. With a solid foundation in place, the brand was poised to reach greater heights and create a solid following.

Line chart showing monthly business profile interactions for DS Makeup & Hair Studio from May to August 2024
Graphs and statistics showing desktop and mobile search behavior for DS Makeup & Hair Studio
Rise in website visits, calls, and direction requests after beauty studio launch
Donut chart displaying how customers searched for DS Makeup & Hair Studio across desktop and mobile platforms
Anupama Singh
Author Anupama Singh

Anupama Singh is the Co-Founder of BrandLoom Consulting and a digital business strategist with extensive experience in scaling consumer-focused brands. With a bachelor’s degree in engineering, she combines analytical thinking with a deep understanding of brand building to help organisations achieve sustainable and measurable growth. She has led multiple brand development and digital transformation initiatives, guiding strategy, marketing, customer experience, and organisational development. Her expertise includes brand positioning, business planning, performance-led digital marketing, and the development of communication systems that enhance audience trust. Anupama is known for her practical approach, strong leadership, and commitment to delivering clear and actionable solutions. She has contributed to shaping BrandLoom into a trusted digital consulting partner for companies across India and abroad. Beyond her professional responsibilities, she enjoys learning, teaching, focusing on health and wellness, and cooking. Her natural optimism and curiosity continue to influence both her work and personal interests.